Industry Comment


Liminal spaces

For the sake of your productivity and creativity, take time away from your desk. Do it regularly. Do it with intent.

The future is now

What’s next, you ask? This. This is next. The doing. It takes a while, so it will be what’s next for a while.

The silence of the lambs

Don’t just avoid difficult conversations in the hope that something will change. Talk. Build trust.

Où est la boulangerie?

When you ask me a question, help me pitch my answer at the right level. That’s the point of communication.

Banking for net-zero homes

Banks can make a significant difference to the planet, to their customers, and ultimately to their bottom line.

Who owns the client?

Change the way you book revenue and you’ve transformed the way clients are treated forever.

Caveat emptor

Give praise where it’s deserved. Give it publicly. Give it as often as it’s earned. And don’t add conditions.

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